Get the most out of the webstore with our How-To Videos
- New Features On Our 2025 Webstore
- Finding Products and Availability
- Simplify Ordering With Product Lists
- Creating Quotes & Convert To Order
- Navigating the Cart and Checkout
- Where's My Order & Managing My Account
- Paying Invoices & Finding Transactions
- ACH Payment Error: Maximum $ Limit Exceeded
New Features On Our 2025 Webstore
Introduction to the new webstore for 2025, our newly launched features and what they mean for you, and the updated videos designed to help you get the most from the webstore.
Finding Products and Availability
Discover how to find products in a variety of different ways, filter your selections, and understand how we display availability.
Simplify Ordering With Product Lists
Product lists can act as templates for products you regularly buy or are needed to be purchased together, and can significantly simplify your ordering process. It could be all the parts you need for racking on a particular roof type or the various equipment needed for a specific battery storage system? Get to those products quickly and add them to your cart or quote in a single click
Creating Quotes & Convert To Order
Want to see how much the equipment for a job will cost before placing an order? Why not create a quote first, then you have the option to convert it to an order? Once a quote has been saved it can't be edited on the webstore, but you can make the changes you want on a new version of it by simply copying it, find out how.
Navigating the Cart and Checkout
In this video, we walk through the steps of placing an order by adding products to cart, then going through the checkout steps including adding shipping.
Where's My Order & Managing My Account
Quickly find out the current status of your order, including carrier, tracking links and ETA. Find the information you need to help you manage your account with access to your balance, credit limit, terms, plus the ability to view and download any transaction.
Paying Invoices & Finding Transactions
Being able to see your account balance and pay down your invoices at a time convenient to you ensures your orders keep moving without any bottlenecks. Payments can be accepted via ACH or card, plus you can securely store and manage your payment methods for future use. Need to locate a previous order, invoice or other transaction? It's easy with the new transaction search bar.
ACH Payment Error: The amount you're trying to pay exceeds the maximum Dollar limit per payment set on your ACH details.
Find out how to very quickly resolve this common ACH payment error in this short video.